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This Payment Agreement ("Agreement") is entered into by Authentic Air & Heat, Inc. ("Company") and the undersigned customer ("Customer"). By entering into this Agreement, Customer agrees to the following terms and conditions:
Upon Customer’s approval of any estimate provided by the Company, including but not limited to estimates for residential HVAC changeouts, ductwork installations, and repairs, the Customer is legally bound to the financial terms outlined in the estimate. Customer agrees to pay a 50% deposit of the total quoted figure at the time of approval of the estimate for residential changeouts and ductwork installations/repairs only. The remaining balance will be due upon completion of the work, unless otherwise specified in writing.
Payment for services rendered by the Company must be made in full upon the completion of work or as otherwise agreed in writing. In the case of approved estimates for projects requiring deposits, the Customer agrees to pay the remaining balance immediately upon completion of the project.
In the event that payment is not made in accordance with the terms outlined in this Agreement, the Customer will be subject to late fees. These late fees will be calculated in accordance with Florida Statute § 687.03, allowing for a maximum interest rate of 18% Annual Percentage Rate (APR) for business transactions. This equates to 1.5% per month on any outstanding balance. The late fee will be applied monthly until the outstanding balance is paid in full.
Any account that remains unpaid for more than 45 days after the due date will be considered delinquent. At this point, the Company reserves the right to suspend or terminate further services until the account is paid in full. Additionally, further legal recourse may be pursued to recover the outstanding balance, including but not limited to liens, legal proceedings, and other lawful actions.
All price quotes provided by Authentic Air & Heat, Inc. are valid for seven (7) calendar days from the date of issuance. After this period, the Company reserves the right to revise the quoted price based on material costs, labor, and other factors. Customers who wish to proceed with an estimate after the seven-day period must request an updated quote.
Customer may reschedule services up to 24 hours prior to the appointment without penalty. If a cancellation or rescheduling request is made within 24 hours of the appointment, a cancellation fee will apply. This fee must be paid in full prior to any subsequent service appointments. Failure to pay the cancellation fee will result in forfeiture of any remaining services, without refund.
Please note, forfeiture of services due to nonpayment (delinquency) or cancellation of requested services does not negate the requirement to pay the 50% deposit as specified in Section 1. The deposit remains non-refundable and legally binding upon approval of the estimate.
All payments made to Authentic Air & Heat, Inc., including but not limited to deposits, service fees, cancellation fees, and maintenance plan payments, are non-refundable. Once a payment has been processed, no returns, exchanges, or refunds will be issued. This policy applies regardless of changes to service needs, cancellations, or any other circumstances. By entering into this Agreement, the Customer acknowledges and accepts this No Return/Refund Policy as final and binding.
In the event of non-payment, the Company reserves the right to pursue all legal remedies permitted by Florida and federal law. This includes the enforcement of mechanic's liens, legal claims in small claims court, and other actions necessary to secure payment for services rendered. Any and all legal fees associated with the collection of outstanding balances will be the responsibility of the Customer.
In the event of any dispute arising out of or relating to this Agreement, both parties agree to first attempt to resolve the dispute through mediation. If mediation does not result in a satisfactory resolution, both parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association before pursuing any court action. The costs of arbitration shall be shared equally by both parties, and the venue for arbitration shall be Sarasota County, Florida.
By approving an estimate electronically, paying for booked services, or by otherwise entering into an agreement with Authentic Air & Heat, Inc., the Customer acknowledges that they have read, understood, and agree to the terms and conditions of this Payment Agreement. Such electronic approval or paid booking of services shall be considered the Customer’s digital signature, legally binding them to this Agreement in compliance with the ESIGN Act and Florida’s Uniform Electronic Transaction Act (UETA).
This Agreement shall be governed by the laws of the State of Florida and the federal laws of the United States. Any disputes arising under this Agreement shall be resolved in the appropriate court of law in Sarasota County, Florida.
Effective Date: 08.23.2024
Effective Time: 01:37 AM (EST)
Company Information:
Authentic Air & Heat, Inc.
4007 Condor Lane
Sarasota, Florida, 34232
Phone: (941) 526-7783
Email: Authentic1@comcast.net
Acceptance:
By approving an estimate electronically, paying for booked services, or by otherwise entering into an agreement with Authentic Air & Heat, Inc., the Customer acknowledges that they have read, understood, and agree to the terms and conditions of this Payment Agreement. The Customer further acknowledges that such electronic approval or paid booking of services shall be considered their digital signature, legally binding them to this Agreement.
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Open 24/7/365 | Florida State License #: CAC057830
